Customer Testimonials

Hello Michael, I would like to take this opportunity to thank you and the whole crew at Diedrich for a fantastic experience. The time Mo and I spent at your facility was absolutely wonderful. Diedrich, in my opinion, goes above and beyod the call for a business to ensure the success of their equipment and the businesses that use them. The education that we left Diedrich with will only enhance our business and affirm our desire to stand out in the coffee business. We take every aspect of our business seriously: from grower and everything they put into the coffee; to our end prpduct that we sell and put out on the market. Best Regards, Mo ‘N’ Jo Khalifa MoJo Java Hello, We were included in Kenneth Davids Coffee Review for espresso blends in his September 2005 review. I am thrilled to share that we received a rating of 92 on one of my espresso blends. There was only one other espresso that rated higher than ours. I truly believe our great coffees are due to our Diedrich IR-12, specialty green beans, and our passion for exceptional coffee. Thanks and have a great day. Peggy Fieldshead Coffee Company
CLIENT: “JAMES’ GOURMET COFFEE” LOCATION: HEREFORDSHIRE, ENGLAND OWNERS: PETER JAMES
Dear Diedrich, We have been having some sort of a year!! From being a micro post roast blending company to a craft roasting operation, the business has become so much better. As you can see I like my Diedrich and look no further for my roasting solutions!!    Best Wishes, Peter James James' Gourmet Coffee Unit 7, Cropper Row, Haigh Ind. Est., Ross-on-Wye, Herefordshire, HR9 5LA
My name is Travis Costa, and I have been roasting "Specialty Grade" coffee for over four years now with a 1 lb. roaster. What started as a hobby has turned into a passion, and I have spoken with Jeri Lynn many times regarding larger roasters. I have checked out Primo, Ambex, and Diedrich so far and felt moved to tell you that I am very impressed with your craftmanship, website, and how supportive your staff is! Diedrich really blows away all competition. I'm looking forward to attending one of your roasting seminars, and the purchase of a beautiful Diedrich roaster. Who knows, maybe my testimony will make it on to your website someday. Yours Truly, Travis Costa (owner of up and coming specialty coffee co., "A STATE OF BEAN")
CLIENT: “PANNIKIN COFFEE & TEA” LOCATION: ENCINITAS, CALIFORNIA OWNERS: SHAWN HOLDER
Hi Diedrich, We are finally operational and very happy with our new Diedrich Roaster! This our crew: Carol and Shawn Holder, Amanda Morrow (head roaster) and Dempsey and Heather Holder. Amanda, Dempsey and Heather made the trip up to Sandpoint. We served coffee this weekend and the comments were wonderful. Thanks so much for all your help! Shawn Holder Pannikin Coffee & Tea at 510 N. Highway 101 in Encinitas, California
Hey guys- Without my IR-3 I couldn't have achieved two big accounts! Still better roasting than pure convection. Your tech support is EXCELLENT also. I would always recommend Diedrich to anyone interested in quality. Troy Allen NW JAVA
CLIENT: “ROAST AND TOAST” LOCATION: PETOSKEY, MICHIGAN OWNERS: MARY AND BOB KEEDY
Roast and Toast at 309 E. Lake Street in Petoskey, Michigan Loyal customer Jerry Karriger with husband and wife/owners Mary and Bob Keedy. Jerry says they have the best coffee for many miles around and has been a customer for years. Bob says of their Diedrich coffee roaster “(It’s) an outstanding machine, flawless and still going strong after 10 years.”
Dear Diedrich, Thank you so much for your prompt response to my e-mail! Wow! I cannot tell you how much it means to me to have such great customer service. I really appreciate all of the information that you have given to me; I've skimmed over it, and it looks extremely helpful. (I'll be digesting it in greater depth over the next day or two). Again, thank you for such a prompt response and so much information. I look forward to doing business with Diedrich Roasters. Sincerely, Dan J. Armstrong Manager of Bordertown Coffee
CLIENT: “FIELDHEAD COFFEE COMPANY ” LOCATION: KALISPELL, MONTANA OWNER: PEGGY ENNENGA
“I do appreciate my Diedrich roaster and plan to add another one as business increases.”
CLIENT: “PACIFIC BAY COFFEE COMPANY & MICRO-ROASTERY” LOCATION: WALNUT CREEK, CALIFORNIA OWNERS: JOHN LAIRD
located at 1495 Newell Avenue in Walnut Creek
CLIENT: “BISHOP ARTESIAN COFFEE ” LOCATION: BISHOP. CALIFORNIA OWNER: PETER SCHULTZ
I am happy to report that my IR-3 tabletop roaster is up and running perfectly. I am getting incredibly consistent roasts even with notoriously uneven coffees such as Ethiopian Harrar. The roaster is quite user friendly and, as such, the roast profiles have been easy to dial in and adjust when needed. It has been a pleasure doing business with you all. Take care. Peter Schultz, Eastside Coffee
CLIENT: “MIRAGE COFFEE” LOCATION: VICTORIA, BC CANADA OWNER: PERCY BOJANICH
1122 Blanchard Street, Victoria BC Hello Diedrich, Our roaster has just arrived. I would like to thank you for all your assistance from myself and all the staff. Our customers are also very excited to see the machine here. All the best- Percy Bojanich, Mirage Coffee
CLIENT: “de Mélangerie” LOCATION: HOORN, NETHERLANDS OWNER: JAN & TOSCA SCHUITEMAKER
Gedempte Turfhaven 66, 1621 HH Hoorn “Dear People of Diedrich, We appreciate what you all did for us and will do in the future and are here to be helpful with good words for potential customers all over Europe. The Diedrich company so far earn our great respect and when needed we will tell anyone who is willing to hear this. -Jan Schuitemaker” feel free to e-mail
CLIENT: “THE COFFEE ROASTING COMPANY” LOCATION: SOMERSET WEST, SOUTH AFRICA OWNER: LUCIEN VERREZEN
6222 Erinvale Estate, Somerset West, 7130 Hi Diedrich, The Coffee Roasting Co. of Somerset West, South Africa is very proud of its Diedrich infrared coffee roaster. Our premium high-altitude arabica coffees definitely cup better when roasted to an exact degree using the controlled roast profiles so easy to achieve on our Diedrich. -Lucien Verrezen feel free to drop Lucien an e-mail.
CLIENT: “ROCK CREEK COFFEE ROASTERS ” LOCATION: BILLINGS, MT OWNER: JOEL AND PEGGY GARGARO
1006 Avenue D      Billings, MT 59102
Do you have a testimonial to share with us? We would be happy to post your story, your photos, and a link to your web site if you have one. Simply e-mail our webmaster.